# User Extra Info

We provide some other extra user info for you to know better about your users.

# API

You can pass some other user information such as app package name, device model to AIHelp through the userConfig property.

<script src="https://cdn.aihelp.net/webchatv3/aihelp.js"></script>
<body>
  <script>
    (function () {
      let initConfig = {
        appKey: "your_app_key",
        domain: "your_app_domain",
        appId: "your_app_id",
        supportMode: 'showConversation',
        userConfig: {
          applicationIdentifier: 'your_package_name', 
          applicationVersion: 'your_app_version',
          applicationName: 'your_app_name',
          totalMemory: 'user_device_total_memory',
          availableMemory: 'user_device_available_memory',
          deviceModel: 'user_device_model',
          totalSpacePhone: 'user_device_total_storage_space',
          freeSpacePhone: 'user_device_available_storage_space',
          osVersion: 'user_device_os_version',
          networkType: 'user_device_network_type',
          countryCode: 'user_country_code',
          carrier: 'user_current_operator',
        }  
      };
      AIHelpSupport.init(initConfig);
      AIHelpSupport.show();
    })();
  </script>
</body>

# URL

Or, you could implement the same function by the URL scheme:

<script>
  let appKey = "your_app_key";
  let domain = "your_app_domain";
  let appId = "your_app_id";
  (function () {
    let baseUrl = `https://${domain}/webchatv3/#/appKey/${appKey}/domain/${domain}/appId/${appId}`;
    let params = `applicationIdentifier=${your_package_name}&applicationVersion=${your_app_version}&osVersion=${user_device_os_version}`;
    let url = `${baseUrl}?${params}`;
    window.open(url);
  })();
</script>

# Definition

# userConfig API

Type: object
Detail: Optional. Only works in API, to add more user information.

# applicationIdentifier

Type: string
Detail: Optional. Application package name.

# applicationVersion

Type: string
Detail: Optional. Application version.

# applicationName

Type: string
Detail: Optional. Application name.

# totalMemory

Type: string
Detail: Optional. Device total runtime memory, aka RAM.

# availableMemory

Type: string
Detail: Optional. Device available runtime memory.

# deviceModel

Type: string
Detail: Optional. Device model.

# totalSpacePhone

Type: string
Detail: Optional. Device total storage space.

# freeSpacePhone

Type: string
Detail: Optional. Device available storage space.

# osVersion

Type: string
Detail: Optional. The operating system version.

# networkType

Type: string
Detail: Optional. The network type, such as Wi-Fi or 5G.

# countryCode

Type: string
Detail: Optional. Country code.

# carrier

Type: string
Detail: Optional. The alphabetic name of current registered operator.

# additionalSupportFor

Type: CN | IN
Detail: Optional. To provide domain support for India and Mainland China

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